Terms of service

Welcome to Groki Shop. By accessing or using our website grokishop.com and purchasing our products, you agree to be bound by these Terms of Service.

1. General

Groki Shop operates an online retail store offering a variety of products for customers in India. By using our website, you confirm that you are legally capable of entering into a purchase agreement.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective when posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors, appearance, packaging, dimensions, and minor specifications may vary slightly from images shown on the website due to manufacturer changes, lighting, photography, or screen settings.

We reserve the right to correct errors, update product information, or discontinue products without prior notice.

3. Pricing

All prices displayed on our website are in Indian Rupees (₹) unless otherwise stated.

Prices may change at any time without prior notice. We reserve the right to correct pricing errors or inaccuracies.

If an incorrect price has been displayed due to a technical or human error, we may contact you before processing the order.

4. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, billing address, and delivery address.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, contain incorrect information, or cannot be fulfilled.

An order confirmation does not necessarily guarantee that the order will be shipped if there are circumstances beyond our reasonable control.

5. Payment

We may offer payment options such as online payment and Cash on Delivery (COD), depending on product and location availability.

For COD orders, the customer agrees to accept and pay for the order when it is delivered.